QualiVault
QualiVault
Common Questions
How do I set up my vault?
When you first open QualiVault, you'll be guided through a short setup process where you can enter your name and choose the document types you want to use.
You can then start adding qualifications, licences, insurance certificates and other important documents directly to your Vault.
Where are my documents stored?
Your QualiVault data and attached documents are stored locally on your device so they remain available when you are offline.
When iCloud is available, QualiVault also synchronises your Vault and attachments through your private iCloud account, allowing your records to remain available across your Apple devices.
Is my Vault secure?
QualiVault includes optional app security using a passcode and Face ID or Touch ID where supported.
You can also choose how quickly QualiVault locks after leaving the app, and a privacy screen helps prevent your information being visible in the iOS app switcher.
What types of documents can I store?
QualiVault is designed for much more than qualifications.
You can store professional qualifications, training certificates, insurance documents, driving licence information, memberships, identification documents and other important records.
You can also turn off default document types, or create your own document types to suit the way you work.
Can I attach photos and PDFs?
Yes. You can attach PDFs and images to records in your Vault, including files already stored on your device or photos from your photo library.
QualiVault Pro also includes Smart Scan, which can use supported scanned documents, photo and PDFs to help recognise information and profile document details, to help reduce the amount of data to be manually input.
What is Smart Scan?
Smart Scan helps you add supported documents to QualiVault with less manual typing.
For supported qualifications and UK driving licences, QualiVault can scan the document, recognise relevant information and profile fields such as qualification titles, certificate numbers, issue dates, expiry dates and licence details.
You can review and edit the recognised information before saving it to your Vault.
Smart Scan is designed to assist with data entry and may not recognise every field on every document.
Which plans include Smart Scan?
Smart Scan is included with QualiVault Pro.
Free and Plus users can still add documents manually and attach photos or PDFs to their Vault.
Can QualiVault remind me when something is expiring?
Yes. QualiVault tracks expiry dates and clearly shows documents that are up to date, approaching expiry (out to 90 days) or already expired.
Push notifications can be activated in the app and can give you an iPhone notification at 90/60/30/7 and 1 day before document expiry.
What happens if I lose my phone?
Your Vault is protected by the security settings you enable on your device and within QualiVault.
Because your QualiVault data can be synchronised with your private iCloud account, if you lose your iPhone you can reinstall QualiVault on a new device and your data will import from your iCloud account, including attachments and photos.
Can I use QualiVault on more than one device?
Yes. Because QualiVault synchronises with your private iCloud account, you can install QualiVault on multiple devices and they will synchronise when connected to iCloud. Editing a document or attachment on one device can synchronise to the other connected devices, so long as they are signed in to the same iCloud Apple ID.
I need help. How do I contact support?
If you're having trouble with QualiVault, have found a bug, or have a suggestion for a future feature, please use the contact form below, or email:
support@qualivault.app
When reporting a problem, it helps if you include your QualiVault version, iPhone model and a brief description of what happened, including screenshots if possible.
Get Support
Whether you're encountering technical issues, found a bug or have an idea for QualiVault, send us a message and we'll be happy to help.